Refund Policy
At Oumiconic, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help with our 30-day refund policy.
Eligibility for a Refund
- You can request a refund within 30 days of receiving your order.
- To qualify, the product must be:
- Unused and in its original packaging.
- In the same condition as when it was delivered.
- Proof of purchase (such as an order confirmation or receipt) is required.
How to Request a Refund
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Contact Us:
- Email us at hello@oumiconic.com with the subject: "Refund Request – [Order ID]."
- Include your name, order details, and a brief explanation of your request.
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Return Instructions:
- Once we review and approve your request, we’ll guide you on how to return the product.
Refund Process
- After receiving and inspecting the returned item, we’ll process your refund within 3 business days.
- The refund will be credited back to your original payment method.
If you have any questions, feel free to reach out to us at hello@oumiconic.com. We’re always happy to help!